Unified Communications

AKA Business Phones!

Unified Communications

Connecting all the ways we communicate

Embrace the Power of Unified Communications

Unified Communications (UC) integrates various services like instant messaging, presence, voice, mobility, and conferencing. With a consistent user experience across devices, let’s explore the key features and benefits of UC for your SMB.


The Tools of UC

  • SMS and IM: Exchange text messages and engage in real-time instant messaging with colleagues.
  • Presence: Stay updated on colleagues’ availability and business resources, ensuring efficient communication.
  • Voice: Seamlessly make telephone calls within the UC system.
  • Mobility: Stay connected via your office extension on various devices, enabling productivity on the go.
  • Email: Access and manage emails within the UC platform.
  • Voicemail: Efficiently receive and manage voicemail messages through desk phones, email, or mobile devices.
  • Scheduling Meetings: Easily schedule and manage conference meetings, integrating with user calendars.
  • Conferencing/Web Conferencing: Collaborate through voice and video conferences with participants inside and outside the system.
  • Fax: Receive faxes as email attachments within the UC system.
  • PBX: Utilize a private telephone network for internal and external communication channels.


Is Unified Communication Right for You?

UCaaS emerges as a compelling alternative to on-premise solutions, offering benefits like no upfront expenses, reduced operating costs, scalable provisioning, enhanced security, and pay-as-you-go pricing. UCaaS prepares your organization for the future, accommodating the increasing use of mobile technology and the need for flexible work arrangements. Embrace the evolution of communication to foster a more collaborative and productive workplace.


Why Choose Us?

Partner with us for your UC journey as we provide:

  • Assessments: Identify your feature and security compliance needs for selecting the right UCaaS solution.
  • Audit Services: Evaluate your current communication services and platforms for optimal effectiveness and cost efficiency.
  • Design: Recommend UC solutions aligned with industry trends and best practices.
  • Procurement: Source the best options from multiple UC suppliers based on your requirements.
  • Implementation: Assist with seamless implementation of new UC solutions.
  • Expense Management: Deliver cost-effective UC solutions within your budget, maximizing your investment.

Working with an independent consultant frees you from supplier discussions, allowing you to focus on the project at hand. Experience the power of Unified Communications tailored to your unique needs.

Frequently Asked Questions

We hear this from clients all the time and that makes it a perfect time to evaluate the market. Often people don’t realize the potential cost savings for moves, adds and changes as well as administration and productivity benefits a new communications and collaboration solution brings. This is a great reason for us to chat and explain the benefits of deploying new technology.

Yes, however the call quality may or may not be impacted based on the existing network you have in place. During our discovery process we will help you determine what changes if any you’ll need to make to your current network to ensure optimal voice quality. Most of the time a MPLS network just to support cloud UC services is not practical or cost effective. If preferred we have options to where you can securely extend your existing MPLS networks into our data centers, offering a cost-effective way to migrate to the cloud with enterprise quality of service and without the need to dislodge existing network investments.

Yes, reliability and mobility must go hand in hand, as customers are no longer willing to sacrifice one for the other. UCaaS can dramatically simplify mobile application deployment and management, and many organizations are now even opting for a mobile-first strategy, replacing traditional desktop phones with smartphones and tablets to connect increasingly distributed workforces.

Our UCaaS platform has a high-availability, fully redundant, multi-data center architecture that guarantees service availability in the event of a data center failure. In short, regardless of the reason for failure (e.g. storm or man-made disaster), you will be unaffected even if an entire data center goes down.

Let’s work together

Save time by putting us to work for your business today

(256) 870-8090

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