Extend Your IT Department with Trusted Local Field Services

From workstation rollouts to network drops, RPM Computing provides skilled hands onsite—backed by clear communication and business-first execution.

Field Services – Local IT Support Extension for Internal Teams

Partner With RPM for Field Services

Your On-Demand IT Support Partner in Alabama

When your internal IT team needs local presence—whether it’s a remote office in Huntsville or a one-time project in Madison—we deliver consistent, professional field service support under your direction.

  • Extend your IT team without hiring

  • Cover new builds, office moves, and hardware deployments

  • Use our team as a white-label extension or direct partner

  • We follow your documentation and standards—or help create them

RPM Computing founder Ron Maddon

🗺️ Available across Huntsville, Madison, Decatur, and surrounding areas.

“RPM Computing is our go-to resource when we need boots on the ground. They get it done like they’re one of us.”

Services We Provide

  • 🖥️ Workstation setup & imaging

  • 🔌 Structured cabling & wall drops

  • 📦 Office moves & tech refresh

  • 📡 Wireless surveys & AP deployment

  • 🛠️ Break/fix & warranty swap support

  • 🔧 Printer installs & peripheral setup

  • 📷 Camera systems & IoT gear install

  • 🤝 Vendor escort & smart hands support

Need custom scripts or documentation followed? No problem—we adapt to your playbook.

Built for IT Teams, Not End Users

We Know How to Work With IT Professionals

We’re not just field techs—we’re professionals who understand process, documentation, and communication. We work as a seamless extension of your team:

  • 🔄 Use our services ad-hoc, on retainer, or by project

  • 📑 We follow your SOPs and escalation paths

  • 📸 We send work logs, photos, and checklists

  • 🤖 Familiar with imaging tools, asset tags, ticketing systems

  • 💼 Available for white-label deployments under NDAs

Regional & Nationwide Support Models

Based in Alabama. Trusted by Teams Nationwide.

We serve as the local hands for IT departments and MSPs across the U.S.

Whether you’re rolling out new locations or maintaining remote offices, we’re here to cover North Alabama and provide a reliable point of presence in:

  • Huntsville
  • Madison
  • Decatur
  • Scottsboro
  • Guntersville
  • Athens
  • Florence
  • Cullman

We also dispatch techs to surrounding areas, and can coordinate logistics if your client has locations nearby.

📦 We receive, unbox, prep, and stage your hardware for deployment.

How It Works

Flexible Engagement to Fit Your Workflow

  1. Submit Request – Email, call, or use our intake form
  2. We Scope the Task – We clarify tools, access, and success criteria
  3. Dispatch & Execution – Our technician performs the work
  4. Reporting – We provide photos, updates, and sign-off
  5. Ongoing Access – Add us to your list for future dispatches

 

📧 Prefer ongoing access? Let’s set up a Service Agreement for consistent pricing and faster onboarding.

What Sets RPM Apart

Why Internal IT Teams Choose RPM Computing

  • 💡 Business-focused techs who speak your language

  • 🔐 Background-checked and NDA-ready

  • 🧭 Detailed work logs and professional communication

  • 🧰 30+ years in enterprise IT, including SOX and compliance

  • 🌍 Locally based, nationally trusted

  • We work with internal IT, CIOs, and MSPs—not end users.

Need custom scripts or documentation followed? No problem—we adapt to your playbook.